Introduction
This article is for you who works in an operation and maintenance department and is about to
implement a new maintenance system. You get a checklist of what to remember throughout the process to achieve a successful implementation.
There can be many reasons why your organization has decided to implement a maintenance system. Maybe you are facing a digitalization process? Maybe you have experienced a grand loss due to a breakdown? Or maybe you just want to change to another system?
1) The internal preparation
Identify internal stakeholders in the department
When you implement a maintenance system it affects the entire organization, and it is important to identify internal stakeholders early in the process. You must listen to the stakeholders and ask them about their wishes and requirements.
Typical stakeholders and requirements:
- IT manager’s requirement for server and cloud solutions
- CEO’s requirement about receiving KPI’s in his inbox
- Finance manager’s requirement for integration into the financial system
- Operation manager’s requirement for a simple system
- Operations worker’s requirement for simple and mobile routines
Find optimization areas in the maintenance department
Når du internt forhører dig om muligheden for at implementere et vedligeholdssystem, er den største
faktor næsten altid økonomi. Derfor er det altid vigtigt at have din argumentation på plads.
Here are a few examples:
- Optimization options of internal routines
- Better resource planning
- Optimization of spare parts and economy
- Fulfillment of possible requirements for documentation
2) Research and specification of requirements
Network with other companies
You might think that it is difficult to get an overview of what is important in a maintenance system. Therefore, it is always a good idea to contact a few companies from the same industry to arrange a possible visit and to learn about their situation and experiences with system, requirements and implementation.
Research the market for maintenance systems
There are different suppliers of maintenance systems both in Denmark and abroad. Therefore, it is important to research the market thoroughly. A simple search on Google on “maintenance system” will probably show you an adequate number of suppliers. Visit several websites to understand their solutions and functions.